The Lessons Learned Leaders’ Summit, sponsored by Coventry University, is certain to be one of the most popular of nine seminar theatres running at this year’s co-located Emergency Services Show and Emergency Tech Show at the NEC, Birmingham from 19-20 September. Designed for leaders within all emergency services and partner agencies, the Summit will delve into the valuable lessons from significant events over the past 12 months, offering two days of profound analysis and key learnings.

Two pioneering leaders and patrons of Women in the Fire Service, Dany Cotton, Retired Commissioner for London Fire Brigade, and Alex Johnson, Retired Chief Fire Officer for South Yorkshire Fire & Rescue, will speak about their experiences of working in the fire and rescue services in Is Fire & Rescue having its #MeToo moment?

Former obstetrics doctor and BAFTA-winning TV writer, author and comedian Adam Kay, best-known for BBC comedy This is Going to Hurt shares share his insights in the summit. Afterwards, attendees can meet Adam at the NHS 75th Anniversary celebration in Hall 5 for a book signing and meet-and-greet.

Further topics covered in depth in the Summit, chaired by Catherine Levin, editor of Emergency Services Times, include specific incident reports, whistleblowing in the emergency services, and a cross-sector response to human trafficking.

Representatives from HS2 and ALIGN join Keith Harland, Group Commander at Hertfordshire Fire and & Rescue and Wesley Routledge, Resilience Manager at East of England Ambulance Service, for a session on the creation of multi-agency plans, the importance of testing and exercising, and lessons learned from incidents shared across the HS2 rail programme in Learning along the line.

In Aren’t we already professionals? Peter Murphy, Professor of Public Policy and Management at Nottingham Business School, Nottingham Trent University, and Leo McCann, Professor of Management at School for Business and Society, University of York, will explore what the increasing professionalism of the emergency services might mean, discussing its policy drivers and practical outcomes.

Additional CPD seminar theatres at The Emergency Services Show include the Policing Theatre, Innovation Theatre, Resilience & Recovery Theatre, and the Health & Wellbeing Theatre covering physical and mental health. The College of Paramedics will once again offer its popular CPD workshops on both days of the show. No pre-booking is required and everyone attending these seminar sessions can receive CPD certificates from CPDMe, our seminar accreditation body.

In the new Emergency Tech Keynote seminar programme, attendees will join thought leaders and discussion panels to examine the unique challenges facing today’s increasingly tech-focused emergency services. They can expect to gain valuable insights and receive practical guidance from these CPD-accredited sessions.

Entry to the show and parking at the NEC are both free. The NEC is linked to Birmingham International Station and Birmingham Airport and is directly accessible from the UK motorway network.

To register and for more information about The Emergency Services Show 2023, visit

For The Emergency Tech Show 2023, visit